The following information is provided to assist you when ordering Fabric Finishing services. Additional information may be found in Services STEP 1 - CHOOSING A FINISH - We Can Help! To assist you in deciding which fabric finishes are best suited for your needs, we can send you a FREE brochure along with a FREE information packet and FREE fabric sample swatches treated with different finishes for your evaluation! In addition, if you give us a call, we will be happy to discuss your unique situation and help you with your fabric and finishing choices. Samples - Samples are provided so you can experience the "Look" and "Feel" of a finished fabric before your order is processed. We offer (3) sample options to our customers:
STEP 2 - PURCHASE ORDER Once you decide on the finish you want, the next step is to send in a purchase order. Purchase orders should contain the following information. Customer - Name, Address, Phone, Fax, Contact, Billing Information Ship To - Name, Address, Phone, Fax, Contact Fabric Information - Yardage, Pattern, Color, Content, Manufacturer, End Use Finishing Processes - (eg. Stain Protection, Knit Backing, etc.) Fire Code - Testing requirements for flame retardant orders - (From local fire marshal) To save you time, we have an Online Purchase Order -or- You can print out a Purchase Order form, fill it out and fax or mail it to us. STEP 3 - SENDING YOUR FABRIC When ordering fabrics - Please instruct your fabric supplier to:
STEP 4 - PROCESSING TIMES Listed below are the average times required for finishing. If you have a deadline, PLEASE LET US KNOW, and we will do everything possible to help you meet it! 24-48 hour service is available on some finishes. Call for details.
*Unresolved issues such as improperly marked packages, face not marked, no PO, holds for testing, sample approval, etc., may delay your order. **Each individual finish requires samples for testing and archival purposes. At the beginning and end of each piece, there is another small working loss. In addition, some shrinkage can occur with finishes. Recommended fabric allowances are listed here. Order Tracking - Once your purchase order is received and your information is entered, you can track the status of your order.
STEP 5 - PAYMENT OPTIONS -
IMPORTANT INFORMATION: Before ordering, be sure to read the information specific to the process(es) you desire. See Services. SUITABILITY - We offer samples, information and other assistance to our customers as they make their fabric and finishing decisions. However, the final decision concerning the suitability of your fabric for your project and your particular situation can only be made by you and your client. LIMITED LIABILITY, TERMS, CONDITIONS: Inspect goods carefully upon receipt, claims must be made in writing within 90 days of receipt of fabric. We do not accept responsibility for dye performance, manufacturing defects or consequential damages. We disclaim any warranties of merchantability or suitability for a particular purpose. We reserve the right to inspect and reprocess any goods deemed unacceptable by the customer. Returns for reprocessing cannot be considered after material has been cut or fabricated in any way. Claims shall be considered only for fabrics damaged by improper processing and shall be limited to the wholesale price of the fabric. No claim will be honored for fabric costs in excess of $10.00 per yard unless excess value is declared and process insurance is issued. Flame Certificates furnished with invoice for fabric processed with flame retardant. Payment terms are net 30 days to approved accounts. Accounts past due may be placed on "stop shipment/credit hold" status until all outstanding balances are paid, at which time the account may be placed on COD status until good credit can be reestablished. Small shipments are insured for a maximum of $500 per package unless additional insurance is requested on purchase order. Packing charge $5.00 per package. International and truck shipments additional charge.
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